Privacy Policy
Last updated: 15 October 2026
Who we are
Aionsci runs this website, https://aionscinew.vegasweb.co, and supplies research compounds to laboratories and researchers. We are the data controller for the personal information collected through this website. You can contact us about privacy at connect@aionsci.com.
What we collect
- Orders: your name, delivery and billing address, email address, phone number and the products you buy.
- Account and subscriptions: your login details, saved addresses, order history and standing order preferences.
- Payments: payments are handled by our payment provider. We do not see or store your full card number.
- Messages: what you send us through the contact form or by email, including your name, email address and phone number.
- Newsletter: your email address, if you sign up.
- Technical data: your IP address, browser type and the cookies described below.
How we use your information
- To process, ship and support your orders (to perform our contract with you).
- To check eligibility and research use, prevent fraud and keep the website secure (our legitimate interests).
- To answer your questions (our legitimate interests).
- To send our newsletter (your consent, which you can withdraw at any time using the link in each email or by emailing us).
- To keep accounting and tax records (our legal obligations).
Who we share it with
- Our shipping carriers, to deliver your order.
- Our payment provider, to take payment securely.
- Our website hosting, email and IT providers, who process data on our behalf.
- WhatsApp (Meta), which we use to send new-order alerts to our team.
- Professional advisers, law enforcement or regulators, where the law requires it.
We do not sell your personal information.
International transfers
Some of our providers may process data outside your country. Where they do, we use appropriate safeguards, such as adequacy decisions or standard contractual clauses.
Cookies
We use cookies the website needs to work: the shopping cart, checkout, account login, and remembering your age-verification choice. WooCommerce order attribution cookies (names starting with sbjs_) record how you arrived at the website, such as from a search engine or a link, and this is saved with your order. We do not use advertising cookies.
How long we keep it
- Order and invoice records: for as long as tax and accounting law requires (usually 6 years).
- Account details: until you close your account.
- Contact messages: up to 2 years.
- Newsletter: until you unsubscribe.
Your rights
Under applicable data protection law you can ask to access, correct or delete your personal information, restrict or object to how we use it, or receive a copy in a portable format. Where we rely on your consent, you can withdraw it at any time. Email connect@aionsci.com and we will reply within one month. You can also complain to your local data protection authority.
Security
We use encrypted connections (HTTPS) and limit access to personal information to the people who need it.
Age
Our products are sold only to adults aged 21 or over, and we do not knowingly collect information about children.
Changes to this policy
We will update this page if the way we use personal information changes. The date at the top shows the latest version.